USA Database

When asked about links to unsafe pages on websites and a negative impact on SEO, John Mueller, a Google SEO expert, explained how the algorithm works.

Caio Ferreira

Jul 19, 22 | 4 min read
Linking to HTTP pages does not affect SEO
Reading time: 3 minutes
Google Search attorney John Mueller gave an ...

Moments of truth in customer service are the occasions when a consumer interacts with a brand, product or service. The goal is to form or change people's opinions through strategies that meet the expectations of each circumstance.

In this article, you will find the 5 types of moments of truth with ...

Diana Salazar

Jul 8, 22 | 5 min read
all video on reel
Reading time: 4 minutes
Yes, you read that right! Meta confirmed to Gizmodo that they are testing a version where all video content is published as a reel. This, among other implications, means removing the ability to share a video only with ...

Vitor Pecanha

Jul 13, 22 | 3 min read
rock university free courses
Reading time: 2 minutes
I am proud to announce that we are making big changes to the way we deliver courses and content for students on Rock University, Rock Content ’s educational platform .

To date, we have helped over 500,000 ...

In the midst of digital transformation , customer expectations are increasing. This, combined with the diversity of offers on the market, makes customer loyalty an ongoing challenge.

This is where the customer card comes in. There are different ways to use it. However, in all cases there is a ...

Kamila Dantas

Jul 26, 22 | 8 min read
brands on tiktok
Reading time: 7 minutes
Short videos have become one of the biggest trends in Digital Marketing today, causing content creators and brands to bet on the popularity and influence of this new format.

TikTok, the leading short-video social ...

Have you heard of customer experience management ? It’s the process of anticipating and managing what a consumer thinks, feels and experiences during every contact with a business.

And whether or not a company exceeds customer expectations is often directly related to the success of the business ...

Whether you offer products or services, there is no escaping customer problems. Is there anything that makes the difference? Agents’ experiences and the follow-up they do on customer needs is what makes the difference between a business that just works and one that works very well. After all, the ...

What is SaaS? SaaS is a service model that allows a company to purchase software based on a subscription system. It does not require installation and only requires an Internet connection to operate. Access is via cloud storage.

To better understand what SaaS is, simply read this glossary to the end ...

A positive customer shopping experience goes a long way in increasing the success of businesses. In fact, according to Philip Kotler , known as the father of modern marketing, “The best advertising is that made by satisfied customers.”

If you are wondering how to improve the customer shopping ...