USA Database

Boris Returns has become the number one solution for managing returns and exchanges on Tiendanube. Our platform allows merchants to efficiently and effectively manage returns and exchanges, improving customer experience and reducing associated costs. We are working to expand our solution to other ...

The second panel was equally impressive, with the participation of Andrés Felipe Posada Gushlyak from Banco Davivienda, Felipe Santamaría from Rockstart, Charly Esnal from Mana Tech and myself representing SquadS Ventures. This panel focused on corporate innovation at an international level.

We ...

The speeches given at #GOFEST2024 left us with several valuable lessons. First, the importance of purpose and alignment in business, as highlighted by Diego Noriega. Having a clear vision and a defined purpose can be a powerful driver for business success. Second, collaboration is key to building an ...

When I joined the SquadS Ventures team, specifically the Boris Returns project, a SaaS integrated with Tiendanube, I was convinced that we had a solid solution. Boris allows e-commerce companies to simplify the management of exchanges and returns through a self-management portal. Everything ...

The need for open communication in a startup is critical. Without clarity in agreements and expectations, the relationship between co-founders tends to become chaotic. This leads to “misunderstandings” and conflicts. It is vital to discuss roles and goals. In addition, it is essential to document ...

Marcos Osorio's second question focused on what attracts early-stage founders. For me, there are several key factors that differentiate winning founders:
Founders who show a true passion for their project and are willing to put in the time and effort necessary to make it a reality are the ones who ...

Hierarchies are eliminated and we all have the opportunity to get to know each other on a personal level.
We share stories and laughs while enjoying a barbecue, which strengthens our relationships.
These experiences foster a sense of belonging , crucial to facing challenges in a startup .

At SquadS ...

Creating scenarios (or workflows) involves defining the actions that will automatically trigger personalized messages.

Let's say a new customer has just signed up for your service offering. What message does he expect to receive from you? Probably a thank you message with a link taking him to a ...