Callbell API Documentation for Contact Management

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With this section of the API documentation , it is possible to take advantage of the Callbell contacts module to automate, synchronize and update certain elements of this section.

Callbell API
We can, for example, program rules that will allow us to automatically using the moj database and in real time synchronize Callbell contacts with our CRM (or vice versa), or to create new contacts in Callbell every time a user completes the data in the Form Builder that we use to generate leads.

Thanks to the documentation, it will also be possible to delete certain contacts via an API call. This operation is very useful, for example to comply with your company's data management policy.

Callbell API
Callbell API documentation for message processing
Through this section of the Callbell API documentation, it is possible to exploit the conversations module of the Callbell section to automate the sending of WhatsApp messages or to create specific events related to the reception of messages.

Callbell API
In this case, we could, for example, connect Callbell to our e-commerce tool and automate the sending of WhatsApp notifications upon certain events (order confirmation, shipping confirmation, etc.).

We can also connect to the company's calendar software to automate sending reminders before an appointment.