Factors that are holding back the market's development include a shortage of experts in machine learning and artificial intelligence engineering, as well as the need for large investments in technological resources and infrastructure. Analysts see great potential in optimizing operational activities and maintenance with the participation of AI: Improving IT development productivity by writing and testing code Speed up diagnostics and help troubleshoot equipment issues Improving the training of technical specialists Reducing costs for on-site service Text AI and its features in telecom By 2032, the use of generative text AI is expected to exceed the share of voice and graphic models in the telecom services market. Specifically, ChatGPT is used to generate written content or interact with users via text-based communication channels.
Understanding customer queries and malaysia telegram data generating contextually relevant and meaningful responses is achieved by training the AI on large volumes of textual information, such as customer queries, company replies, and network event logs. Using ChatGPT, telecommunications companies can improve customer service, handle unlimited responses 24/7, and reduce the workload of customer support agents. , generative AI models can suggest customized telecommunications plans, services, and promotions that are relevant to a specific consumer. Providing such personalized and targeted recommendations increases customer loyalty and satisfaction. Conclusion In June this year, renowned telecom software provider AMdocs announced the launch of Amdocs amAIz, a generative framework for deploying AI use cases in the telecom ecosystem. The developers say their innovative platform will revolutionize the ability of telecom operators to manage networks, design services, develop marketing strategies and interact with customers.
This could mean that soon the entire customer lifecycle in telecom will be accompanied by the use of artificial intelligence: advertising generated based on personal preferences, a communication service designed by a smart bot in accordance with needs and expectations, sales and subsequent service exclusively with the help of a virtual assistant. As for Russian developments in this area, there is an opportunity to speed up the release of new telecom services based on ChatGPT, simply by talking to Vasilisa from MCN Telecom at +7 958 798 00 63.Improving one's appearance is the main, but far from the only, request for a beauty service. In addition to the benefits for their image, clients want to improve their mood, as well as feel comfort, care, and pleasure from communication at every stage of interaction with the staff.