Due to this implementation logic
Posted: Sun Jan 19, 2025 6:57 am
The restaurant started looking for ways to solve the problem and turned to us. Implementation of the solution Our task was to free the restaurant from being tied to food delivery services and at the same time leave online orders and online payments in business processes. To implement this solution, we proposed creating a Chatbot - an analogue of an application for fast delivery. Using the Chatbot, the user could order a dish in a few minutes or less. To do this, it was necessary to: enter the Chatbot; create a Personal Account; select the appropriate items (the 5 most popular dishes are always located on the main page) and add them to the cart; check the order and delivery details, enter the address; choose to pay online or in cash.
When choosing online payment, the Chatbot oman whatsapp number data 5 million sums up all items from the basket and issues a check for payment (via a partner bank). You can make a payment in two clicks inside the Chatbot. , the Chatbot also helps offline customers. Since contactless payment via phone is currently not working, restaurant visitors can place an order and pay for it while sitting at their table. As soon as the client places an order and pays for it, the data about it goes to a special Telegram chat to the restaurant administrator and to a separate Chatbot for couriers. This Chatbot will display all current orders, and any available courier can accept the order by clicking the "Courier on the way" button.
Information about it will be displayed in the Delivery Chatbot, and will go to the chat to the administrator and to the Chatbot for the client. Thanks to the synergy of bots and the integration of Google Sheets data and the display of order statuses in the administrator chat, no order is missed or not delivered. One of the features (and advantages) of the Chatbot is the client's personal account. It saves the address and the last order made, and this simplifies delivery for regular customers. The restaurant is located opposite a business-class residential complex for 10,000 residents, and many order the same thing for lunch or dinner.
When choosing online payment, the Chatbot oman whatsapp number data 5 million sums up all items from the basket and issues a check for payment (via a partner bank). You can make a payment in two clicks inside the Chatbot. , the Chatbot also helps offline customers. Since contactless payment via phone is currently not working, restaurant visitors can place an order and pay for it while sitting at their table. As soon as the client places an order and pays for it, the data about it goes to a special Telegram chat to the restaurant administrator and to a separate Chatbot for couriers. This Chatbot will display all current orders, and any available courier can accept the order by clicking the "Courier on the way" button.
Information about it will be displayed in the Delivery Chatbot, and will go to the chat to the administrator and to the Chatbot for the client. Thanks to the synergy of bots and the integration of Google Sheets data and the display of order statuses in the administrator chat, no order is missed or not delivered. One of the features (and advantages) of the Chatbot is the client's personal account. It saves the address and the last order made, and this simplifies delivery for regular customers. The restaurant is located opposite a business-class residential complex for 10,000 residents, and many order the same thing for lunch or dinner.