The survey results clearly show that there is an upward trend in outsourcing practices. However, Commercial Outsourcing stands out , with growth expectations of 281%, which list of syria consumer email places it -by far- as the business function that is growing the most when it comes to using outsourcing formulas. And why do all these companies, despite being so heterogeneous among themselves, resort to outsourcing the commercial function? They decide to outsource for many reasons, but when asked what the most important objectives were in their latest outsourcing initiative, 87% responded that it was the reduction of operating costs , 73% sought to improve customer service , and 49% aspired to achieve a competitive advantage .
Indeed, outsourcing is a key strategy in achieving objectives such as reducing operating costs or improving customer service, and it is therefore not difficult to understand why Commercial Outsourcing is gaining more and more followers. Outsourcing the sales force allows:
A rapid time-to-market and subsequent market penetration.
Rapid exploitation of new markets : territories or verticals.
An increase in lead generation and conversion .
More efficient use of human and technological resources .
Lower cost of sales and higher ROI .
Increase in sales revenue and profits.
Do not hesitate to review the “2012 Global Outsourcing and Insourcing Survey Executive Summary” by Deloitte Consulting LLP.
