15 Best WhatsApp Tools in 2024 [Tried & Tested]
Posted: Wed Dec 04, 2024 6:26 am
WhatsApp has become a go-to communication app for both big and small businesses. So much so, that around 200 million people are actively using it monthly to stay connected with businesses.
Although WhatsApp is the most popular communication platform in the world, you need additional tools in order to use it effectively. Now you might wonder, “Why would I need extra tools to use WhatsApp for my business?”
Let me tell you why. The WhatsApp Business Platform offers an app and an API.
The WhatsApp Business app lets you reach out to your audience but you can only engage 256 people at a time and it lacks advanced features to personalize your outreach. On the other hand, you need a fronten Australia Phone Numbers platform to integrate with the WhatsApp API to access its functionality.
On top of that, you can use other useful features, like a unified inbox, tailored message templates, and custom campaign builders to stay in touch with your customers around the clock. So, to utilize these capabilities and make your WhatsApp experience more effective, you need special WhatsApp tools.
With that said, here is a list of some of the best tools for WhatsApp that will allow you to optimize your chats and resolve customer queries promptly. Let’s dive into it!
Best WhatsApp tools for seamless communication
These WhatsApp tools can be a great addition to your sales engagement model, helping you enhance the customer experience over WhatsApp and drive focus on delivering timely responses to their questions. So, let’s explore each of these tools starting with Zixflow.
Zixflow
Zixflow is an excellent WhatsApp tool that you can integrate with WhatsApp to streamline your sales and marketing communications. It is a complete communication platform that lets you manage various aspects of your WhatsApp marketing, such as sending personalized messages at scale, automating lead nurturing, and managing customers with its native CRM.
Homepage of Zixflow, one of the best WhatsApp tools.
Additionally, Zixflow enables you to access your incoming messages from a centralized inbox to easily respond to your customers and lower your overall response time. Not just that. You can use this inbox to track your upcoming tasks, manage notifications, handle permission control, and keep track of your past interactions with customers.Lastly, you can set up automated messaging via Zixflow sales cadence to engage and nurture your leads on WhatsApp. These AI-powered cadences allow you to stay in touch with your contacts after work hours and deliver an around-the-clock customer experience.
Centralized inbox of Zixflow lets you access your incoming WhatsApp messages from a single location.
Furthermore, Zixflow comes with a WhatsApp Template Editor, allowing you to design your WhatsApp Business Messaging Templates and send them for approval to Meta straight from the application. Using these pre-approved templates, you can send WhatsApp messages quickly and effortlessly.
WhatsApp Template Builder in Zixflow allows you to design messaging templates from within the platform.
Lastly, you can set up automated messaging via Zixflow sales cadence to engage and nurture your leads on WhatsApp. These AI-powered cadences allow you to stay in touch with your contacts after work hours and deliver an around-the-clock customer experience.
An example of a sales cadence in Zixflow to engage prospects automatically over WhatsApp.
WA Toolbox
WA Toolbox offers multiple features for WhatsApp, enabling you to communicate with your customers effectively, drive interactions, and close more deals.You can download WA Toolbox as a Chrome extension and integrate it with WhatsApp Web to handle your chats from your browser. If you are using WhatsApp for your business then WA Toolbox can allow you to hit your business quotas effortlessly.
WA Toolbox, a Google Chrome extension for WhatsApp Web.
WA Toolbox lets you make the most of WhatsApp’s capabilities using its particular feature set. For example, you can use it to set up canned replies, craft personalized messaging templates, and link your account with other WhatsApp automation tools.
Trengo
Trengo, like other WhatsApp tools in the list, is an in-depth engagement software that provides a unified inbox where you can manage your emails, WhatsApp chats, and social media interactions. On top of that, it lets you connect the solution with external e-commerce or marketing apps such as Salesforce or Shopify for streamlined engagement.
Trengo is a WhatsApp engagement solution that offers numerous marketing capabilities to reach out to your customers.
With Trengo, you can handle multiple WhatsApp numbers, allowing not just you but your teams to manage them effectively from a singular platform. Plus, you can assign WhatsApp chats to your members. This way, you can properly manage your communications and address customer issues on time.
Gupshup
Gupshup is an all-round WhatsApp platform that lets you create and implement smart chatbots for increasing customer engagemen
Although WhatsApp is the most popular communication platform in the world, you need additional tools in order to use it effectively. Now you might wonder, “Why would I need extra tools to use WhatsApp for my business?”
Let me tell you why. The WhatsApp Business Platform offers an app and an API.
The WhatsApp Business app lets you reach out to your audience but you can only engage 256 people at a time and it lacks advanced features to personalize your outreach. On the other hand, you need a fronten Australia Phone Numbers platform to integrate with the WhatsApp API to access its functionality.
On top of that, you can use other useful features, like a unified inbox, tailored message templates, and custom campaign builders to stay in touch with your customers around the clock. So, to utilize these capabilities and make your WhatsApp experience more effective, you need special WhatsApp tools.
With that said, here is a list of some of the best tools for WhatsApp that will allow you to optimize your chats and resolve customer queries promptly. Let’s dive into it!
Best WhatsApp tools for seamless communication
These WhatsApp tools can be a great addition to your sales engagement model, helping you enhance the customer experience over WhatsApp and drive focus on delivering timely responses to their questions. So, let’s explore each of these tools starting with Zixflow.
Zixflow
Zixflow is an excellent WhatsApp tool that you can integrate with WhatsApp to streamline your sales and marketing communications. It is a complete communication platform that lets you manage various aspects of your WhatsApp marketing, such as sending personalized messages at scale, automating lead nurturing, and managing customers with its native CRM.
Homepage of Zixflow, one of the best WhatsApp tools.
Additionally, Zixflow enables you to access your incoming messages from a centralized inbox to easily respond to your customers and lower your overall response time. Not just that. You can use this inbox to track your upcoming tasks, manage notifications, handle permission control, and keep track of your past interactions with customers.Lastly, you can set up automated messaging via Zixflow sales cadence to engage and nurture your leads on WhatsApp. These AI-powered cadences allow you to stay in touch with your contacts after work hours and deliver an around-the-clock customer experience.
Centralized inbox of Zixflow lets you access your incoming WhatsApp messages from a single location.
Furthermore, Zixflow comes with a WhatsApp Template Editor, allowing you to design your WhatsApp Business Messaging Templates and send them for approval to Meta straight from the application. Using these pre-approved templates, you can send WhatsApp messages quickly and effortlessly.
WhatsApp Template Builder in Zixflow allows you to design messaging templates from within the platform.
Lastly, you can set up automated messaging via Zixflow sales cadence to engage and nurture your leads on WhatsApp. These AI-powered cadences allow you to stay in touch with your contacts after work hours and deliver an around-the-clock customer experience.
An example of a sales cadence in Zixflow to engage prospects automatically over WhatsApp.
WA Toolbox
WA Toolbox offers multiple features for WhatsApp, enabling you to communicate with your customers effectively, drive interactions, and close more deals.You can download WA Toolbox as a Chrome extension and integrate it with WhatsApp Web to handle your chats from your browser. If you are using WhatsApp for your business then WA Toolbox can allow you to hit your business quotas effortlessly.
WA Toolbox, a Google Chrome extension for WhatsApp Web.
WA Toolbox lets you make the most of WhatsApp’s capabilities using its particular feature set. For example, you can use it to set up canned replies, craft personalized messaging templates, and link your account with other WhatsApp automation tools.
Trengo
Trengo, like other WhatsApp tools in the list, is an in-depth engagement software that provides a unified inbox where you can manage your emails, WhatsApp chats, and social media interactions. On top of that, it lets you connect the solution with external e-commerce or marketing apps such as Salesforce or Shopify for streamlined engagement.
Trengo is a WhatsApp engagement solution that offers numerous marketing capabilities to reach out to your customers.
With Trengo, you can handle multiple WhatsApp numbers, allowing not just you but your teams to manage them effectively from a singular platform. Plus, you can assign WhatsApp chats to your members. This way, you can properly manage your communications and address customer issues on time.
Gupshup
Gupshup is an all-round WhatsApp platform that lets you create and implement smart chatbots for increasing customer engagemen