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How to use WhatsApp Business API for government services?
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Nowadays, it is possible to use WhatsApp Business API for indonesia mobile phone numbers database government services to efficiently deliver services and information to citizens. It improves efficiency, accessibility, and reach while clarifying costs. WhatsApp Business API also integrates with existing CRM systems, providing citizens with quick solutions and access to details.
There are many operations that the government needs to handle quickly and communicate with its audience. Whatsapp Business API can execute people’s queries, offer service details, and support ticket bookings. When a customer writes a query or message via WhatsApp, the WhatsApp chatbot responds to these queries with a pre-configured message based on the detected keywords or phrases.
Apart from this, we will discuss the use cases and benefits of using WhatsApp Business API for government services.
What is WhatsApp Business API for Government Services?
Whatsapp Business API for Government Services is a way to provide services to citizens and share information easily. The API provides businesses with an official communication tool, allowing them to offer fast and responsive customer service with the app.
