Service Cloud: Similar to Sales Cloud, Service Cloud pricing starts at $25/user/month for the Essentials plan. It can reach up to $330/user/month for the enterprise-level plan that includes advanced automation and AI capabilities.
Marketing Cloud: A comprehensive marketing automation suite and comes with a price to match. The first pricing tier starts at $1,250/month for 10,000 contacts.
Commerce Cloud: Salesforce for ecommerce offers catalog management, shopping cart functionality, order management, and customer analytics. The price is provided upon request.
CRM Analytics: powered by Einstein Analytics, this business insights (BI) suite offers AI-driven forecasts (from $75/user/month), unlimited analytics apps and dashboards (from $140/user/month), trends and takeaways (from $165/user/month), and revenue insights (from $220/user/month).
Factors affecting Salesforce pricing
Before choosing a Salesforce plan, it’s important to understand how costs can add up based on:
different features and price points
User count: the number of users who need access to Salesforce will impact the total cost
Number of contacts: storing more contacts means list of egypt cell phone numbers paying more
Customization: bringing in a developer to set up and maintain your custom Salesforce infrastructure is an expensive project
Add-ons: you’ll need to pay for additional modules or third-party integrations to extend the Salesforce functionality
Support level: Salesforce offers expert coaching, guided onboarding, and other premium support options at additional cost
Cons: Why look for an alternative to Salesforce?
Salesforce is a highly customizable platform, which is a double-edged sword. While it offers flexibility, it also means that the setup process becomes complex once you set foot in it.
Deciding which features to use, how to configure them, and how to integrate them requires a deep understanding of both the platform and your organization's needs.
Setup
The initial configuration takes a lot of time and expertise to tailor the platform to the specific needs of the business. Often, businesses need to hire consultants or experts to ensure proper setup.
Coding skills
The biggest advantage of Salesforce is rich customization opportunities. However, if you don’t have the coding or visual development skills, you’d better go for a robust out-of-the-box solution.
