An important general goal is that the Utrechter is central to the service provision. In order to achieve this, the municipality finds it important that its service provision fits in as well as possible with the living environment of the residents and entrepreneurs. Within the public service provision program, the municipality therefore invests in broad instruments that help the municipality to understand the living environment of the residents and entrepreneurs.
Structured policy
But is there a structured policy behind this? Hans Hilberts and Anne-Marie Delfgaauw set up job function email database a program a year ago to turn municipal employees into internal ambassadors.
Hans Hilberts and Anne-Marie Delfgaauw
Hans Hilberts and Anne-Marie Delfgaauw
Within the municipality you have a program group with all the department managers of public services. They look for colleagues within their department who are interested in participating in this social media project.
The forerunners receive a number of trainings according to their needs. Think of a technical training, such as how the networks work. But also a training on the AVG or the social policy are discussed.
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