Page 1 of 1

Hire a receptionist who knows how to use social media well

Posted: Tue Dec 10, 2024 10:19 am
by simahosain098
Passion alone does not count. Your best receptionist today must certainly know how to treat the customer, but you must also remember that the reception desk is not only in the hotel, but also online.

Find one who is socially addicted enough to want to share curated content on social media. Don't give this task to the intern from the tourism institute and when you do interviews ask if they use social media, in what way and if they like to follow yours.

The topic of competitions is rather difficult and full of bureaucratic obstacles. Surely there will be no problems if you put up for grabs some free services of your facility to those who participate in your initiatives (after all, how many times have we played bingo at Christmas in the hotel?).

The idea could be to ask customers to photograph oman whatsapp shopping data the best dish served, the best cocktail, a view, the pool and much more. The only limit is your imagination but it is essential that you prepare the rules, the setting of the photo and that the winner will be decided based on how many likes the photo receives.

For a contest like this, the best platforms could be Facebook (the customer sends the photo and you publish it) and Instagram (the customer publishes the photo tagging your property and using a hashtag that you have defined).
When a user wins, remember to share the news through the social channels where you proposed the initiative.

Telling about your tourist destination
To attract users and make them book a dream vacation, you could think about publishing topics related to the location where the tourist facility is located.

Especially during the low season, it would be a good idea to develop mini-guides to publish on social media and to encourage users to stay with you in that particular location.

We have already talked about them in the previous points, but they are really fundamental. Take the utmost care of the photographic content, applying if possible also a frame / template that shows your logo and the location.

Image

When users share the beautiful content you post, your name will also be spread and therefore your brand will be much more recognizable. Let's make the most of users' photos and strive to always come up with new photographic content to post: a Christmas table, spring flowers, Easter eggs, the summer sun, fresh water on a hot day, the sunset on the sea, the sunrise in the mountains, etc...

These are just 5 ideas that can somehow be useful to all tourist facilities in general. Surely every hotel, every residence, every tourist village has peculiarities for which it is worth thinking about something more structured.

In this sense, digital marketing experts can come to the rescue and we at Bee Social would also be happy to give you some advice without obligation!