But what are Virtual Assistants and what do they do?
Virtual Assistants are independent workers who remotely assist a overseas chinese in worldwide phone number data of people with different needs, including businesspeople, entrepreneurs, as well as the general population, in various business sectors.
According to a survey carried out by the recruitment consultancy firm Robert Half , this profession was considered one of the most promising professions of 2020, as there are now more and more Virtual Assistants in different areas of activity, making use of the opportunity to work 100% online.
What are the main types of services provided by virtual assistants?
Real-time customer service , via telephone, email or virtual chat, to ensure customer satisfaction and process efficiency, as well as order processing, shipping and complaints management and other support tasks, essential in any type of business.
Financial and accounting support for clients who want to manage their income tax and other taxes or their retirement, invest in some type of business or in the stock market, do their own accounting, manage billing, payments, among other tasks. For this type of service, it is important to have the most specialized knowledge of various billing and stock management tools and platforms. For example, Vendus is an online billing and POS software that records and controls sales in seconds, with the great advantage of adapting to any type of business, from offices, cafes and restaurants, online stores and other types of services. Discover all the advantages of Vendus .
Administrative support, such as regular secretarial work, but online, where you are responsible for scheduling and managing meetings and events, as well as the client's entire diary. You may also assist in monitoring responses to messages and emails, as well as preparing communications or presentations.
Planning communication and marketing strategies , being involved in tasks that are currently very relevant, such as creating and managing content on social networks, blogs or landing pages on websites, SEO optimization, data analysis, creating and managing email marketing or paid advertising campaigns, among other types of digital communications. The demand for this type of service has grown substantially, due to the positive impact demonstrated in various types of businesses.
Learn how to be a Virtual Assistant in Portugal, in just 6 steps:
1. Choose the service offering, combining your main skills with the needs of customers and market trends.
The idea is always to offer a value-added service to customers that sets you apart from the competition. For example, if you have some skills in creating landing pages, why not turn that skill into an opportunity? You could start by working virtually with companies that need this type of service, and take advantage of it to acquire additional skills that will enhance the service you provide.
On the other hand, considering that the market is increasingly looking for people responsible for optimizing the SEO of websites, it is possible and normal that there are still not many qualified people in Portugal to provide this type of service. Assuming that you are one of them, this is an excellent opportunity to invest in training in this area and even start providing small services as you strengthen your knowledge.
